Privacy Policy & TC

Privacy Policies and Conditions

If you are a patient using  Online Consultation, please read this informed consent document carefully. Your use of Online Consultation  implies you have read, understood and have provided informed consent to Adinath ENT Hospital, and doctors with whom you are connecting using Online Consultation.
If you are a doctor who is consulting with another doctor on behalf of and for patient, it is required that you must not initiate consultation on behalf of patient on Online Consultation until you have explained this informed consent document to the patient to the best of his/her understanding and have obtained a signed copy of the same from him/her.

Patient Informed Consent:
The use of Online Consultation involves use of electronic communications to enable patients or doctors to share individual patient medical information with other doctors, for the purpose of improving patient care. In order to do so, Adinath ENT Hospital needs to collect, process, store, record and transfer certain information of patients, including yours. Such information may contain your personal and sensitive data including but not limited to your contact information, health information, medical records, radiological reports and studies. The information may be used for diagnosis, therapy, follow-up and/or education, and may include any of the following now or in the future:

Patient medical records

Medical images

Live two-way audio and video

Text consultation

Output data from medical devices and sound and video files

Expected Benefits:

Improved access to medical care by enabling a patient to remain in his/her local health care site or home while the physician consults from distant locations

Efficient medical evaluation and management

Availing expertise of specialist(s) where it is not readily available

Possible Risks:
As with any medical procedure, there are potential risks associated with the use of medicine administered through Online Consultation. These risks include, but may not be limited to Doctors using Online Consultation  will be discussing your case virtually and hence they cannot examine you physically and hence will not have the benefit of information that they would otherwise obtain by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. To reduce the risk of this limitation, Adinath ENT Hospital strongly encourages you to use Online Consultation  to talk to your local physicians who know your condition better or to involve them in consulting with other physicians from distant locations. By deciding to use Online Consultation, you acknowledge and agree that you are aware of this limitation and agree to assume the entire risk of this limitation.

By requesting a medical opinion through Reclica, you acknowledge and agree that:

The diagnosis you receive may be limited and provisional

The medical opinion is not intended to replace a face-to-face visit with a physician

The physician is reliant on information provided by you and hence any information demonstrated to have been falsified will immediately render the opinion and all details therein null and void

In certain diseases & conditions, the physician may not have important information that is usually obtained through a physical examination and the absence of this information may affect the physician’s ability to diagnose your condition, disease or injury.  

In some cases, the consultant may determine that the transmitted information is of inadequate quality and may ask for more information, without which he/she may refuse to answer the query

In rare cases, the consultant may feel that the query may not be answerable without physically examining the patient and the consult may be refused forthwith.

Delays in medical evaluation and treatment could occur due to deficiencies or failures of the equipment;

In very rare instances, security protocols could fail, causing a breach of privacy of personal medical information;

In rare cases, a lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other judgment errors.

By using Online Consultation  you provide informed consent and acknowledge that you have understood and agree with the following:

I understand that the laws that protect privacy and the confidentiality of medical information also apply to Online Consultation, and that no information obtained in the use of medicine through Online Consultation, which identifies me, will be disclosed to doctors, researchers or other entities without my consent

I understand that I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time, without affecting my right to future care or treatment

I understand the alternatives to a consultation via Online Consultation and in choosing to use Online Consultation  for consultation, I understand that some parts of the exam involving physical tests may be conducted by individuals at my location, or at a testing facility, at the direction of the consulting health care provider

I understand that the Remote Consultations through Online Consultation may involve electronic communication of my personally identifiable information, current and previous medical information and records to other medical practitioners who may be located in other areas, including out of state or country

I understand that my healthcare information may be shared with external service providers that may be of interest or use to me.

I understand that I may expect the anticipated benefits from the use of the Online Consultation in my care, but that no results can be guaranteed or assured

I understand that my healthcare information may be shared with other individuals for scheduling and billing purposes. Others may also be present during the consultation other than my health care provider and consulting health care provider in order to operate the equipment. The above mentioned people will all maintain confidentiality of the information obtained.

Patient Informed Consent for Online Consultation 

I have read and understand the information provided above regarding Online Consultation, have discussed it with my physician or such assistants as may be designated, and all of my questions have been answered to my satisfaction.

I have read this document carefully, and understand the risks and benefits of Remote Consultations (the web-conferencing, teleconferencing and/or the video-conferencing and text consultation) and have had my questions regarding the procedure explained and I hereby give my informed consent to participate in a consult via Online Consultation under the terms described herein.

By engaging the Online Consultation services, I acknowledge and agree to assume the risk of the above mentioned limitations pursuant to the use of Online Consultation.

I further understand and agree that no warranty or guarantee has been made to me concerning any particular diagnosis, result, treatment or cure of my condition.

By continuing to use Online Consultation, I hereby state that I have read, understood, and agree to the terms of this document.

I have read, understand and agree to the Terms of Use and Privacy Policy of Online Consultation.

By continuing to use Online Consultation or by signing this form, I confirm that I have either read and understood the contents of this consent form or have been explained the contents of this form to the best of my understanding and do hereby grant my informed consent.